Terms of Use

Last Updated: September 24, 2026

These Terms of Use govern access to and use of tixmari.com, including its webpages, online store, digital features, content, tools, and other services made available through the website (collectively, the “Site”).

The Site is operated by Shenzhen Heliang Network Technology Co., Ltd. under the brand TIXMARIVA™.

In these Terms, “TIXMARIVA™,” “we,” “us,” and “our” refer to Shenzhen Heliang Network Technology Co., Ltd. “You” and “your” refer to anyone who visits, accesses, or otherwise uses the Site.

By accessing or using the Site, you agree to these Terms of Use and any policies incorporated into them by reference, including our Privacy Policy and other applicable store policies.

If you do not agree with these Terms, please discontinue use of the Site.

1. Scope of These Terms

These Terms of Use govern your access to and interaction with the Site.

Purchases made through tixmari.com are also subject to our applicable commercial policies, including:

• Terms of Service

• Payment Options

• Shipping Policy

• Return & Refund Policy

• Privacy Policy

• Other policies or notices displayed on the Site

Where a policy contains more specific terms concerning a particular matter, those specific terms will apply to that matter.

Nothing in these Terms is intended to limit mandatory consumer rights that cannot legally be waived.

2. Accuracy of Information You Provide

When you submit information through the Site, you agree to provide information that is reasonably accurate, complete, and current.

This may include:

• Name

• Email address

• Telephone number

• Billing information

• Shipping address

• Account details

• Order information

• Customer-service communications

You are responsible for correcting information when necessary.

We are not responsible for avoidable delays or delivery problems caused by materially incorrect information supplied by you, subject to applicable law.

3. Privacy

Our handling of personal information is described in our Privacy Policy.

The Privacy Policy explains matters including:

• Information we collect

• Why information is collected

• How information may be used

• When information may be shared with service providers

• Cookies and related technologies

• Privacy choices and rights

• Data security and retention

By using the Site, you acknowledge that personal information may be processed as described in our Privacy Policy and as permitted by applicable law.

Questions regarding privacy may be directed to:

service@tixmari.com

4. Permission to Use the Site

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for lawful personal purposes.

This permission does not transfer ownership of:

• Website content

• Source code

• Graphics

• Branding

• Product photography

• Product descriptions

• Text

• Layouts

• Videos

• Illustrations

• Software

• Other protected materials

All rights not expressly granted are reserved by us or the applicable rights holder.

5. Intellectual Property

Unless otherwise stated, content appearing on the Site is owned by, licensed to, or otherwise lawfully used by Shenzhen Heliang Network Technology Co., Ltd.

Protected content may include:

• TIXMARIVA™ trademarks and branding

• Logos and visual identity

• Text and product descriptions

• Photographs and illustrations

• Videos and graphics

• Icons

• Website layouts

• Software and source elements

• Design features

• Original promotional materials

These materials may be protected by copyright, trademark, design, and other intellectual-property laws.

6. Permitted Personal Use

You may view and use publicly available Site content for ordinary personal, non-commercial purposes.

Where technically permitted, you may also temporarily download or print reasonable portions of Site content for your own personal reference, provided that you:

• Do not remove proprietary notices

• Do not falsely claim ownership

• Do not commercially redistribute the material

• Do not alter protected branding in a misleading manner

• Do not use the content to impersonate TIXMARIVA™

Permission may be withdrawn where Site content is misused.

7. Prohibited Use of Site Content

Unless we provide prior written authorization, you may not:

• Reproduce substantial portions of the Site for commercial purposes

• Republish protected content as your own

• Copy or imitate TIXMARIVA™ branding

• Sell, license, or commercially distribute our original content

• Create misleading derivative versions of our Site

• Frame or mirror substantial portions of the Site on another website

• Use protected materials to falsely suggest an affiliation with us

• Extract Site content through automated methods that materially burden or disrupt our systems

• Reverse engineer Site functionality except where expressly permitted by law

8. Technical Access

You are responsible for equipment, internet access, software, and other services needed to access the Site.

Your telecommunications provider, internet service provider, or other third parties may charge fees for their services. Such charges are not imposed by TIXMARIVA™.

You may not circumvent or attempt to defeat:

• Access controls

• Security measures

• Authentication systems

• Technical restrictions

• Anti-fraud protections

Unauthorized access may result in restriction or termination of your use of the Site.

9. Website Security

You must not use the Site in a manner that could damage, disable, compromise, or interfere with its normal operation.

Prohibited activities include:

• Introducing malware

• Distributing viruses

• Attempting unauthorized system access

• Conducting denial-of-service attacks

• Interfering with checkout systems

• Circumventing fraud-prevention controls

• Manipulating website functionality

• Attempting to access another customer's account

• Using automated tools in a manner that materially harms Site availability

We may take reasonable measures to investigate or prevent suspected security threats.

10. User Accounts

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.

You must not:

• Sell an account

• Transfer an account without authorization

• Share credentials for fraudulent purposes

• Impersonate another individual

• Use another person's account without permission

Please contact us promptly if you suspect unauthorized account access.

11. User-Submitted Content

Certain features may allow users to submit:

• Reviews

• Photographs

• Questions

• Comments

• Product feedback

• Other content

You remain responsible for any material you submit.

You must have the legal right to provide that content.

12. Standards for Submitted Content

You may not submit content that:

• Violates applicable law

• Infringes copyright, trademark, or other intellectual-property rights

• Violates privacy or publicity rights

• Contains malicious software or code

• Is fraudulent or intentionally deceptive

• Threatens or unlawfully harasses another person

• Contains unlawful discriminatory content

• Contains spam or unauthorized advertising

• Impersonates another individual or business

• Misrepresents the source of the submission

We may remove or restrict content that violates these requirements.

13. License for Submitted Content

Except for personal information governed by our Privacy Policy, when you voluntarily submit content for public display on the Site, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, or adapt that content for purposes reasonably related to operating, promoting, and improving our business.

This license applies only to the extent permitted by applicable law.

You retain ownership of any rights you otherwise hold in your original content.

You represent that your submission does not contain material that you lack authority to provide.

14. Reviews and Site Postings

If the Site allows reviews, comments, or similar postings, we are not required to publish every submission.

We may moderate, decline, restrict, or remove content where reasonably necessary for reasons including:

• Legal compliance

• Fraud prevention

• Spam prevention

• Intellectual-property protection

• Security

• Relevance

• Violation of these Terms

The existence of moderation tools does not mean that we undertake to review every submission before publication.

15. Third-Party Links

The Site may contain links to websites or services operated by third parties.

These links may be provided for convenience, functionality, payment processing, shipping, analytics, or other legitimate purposes.

A link does not necessarily mean that TIXMARIVA™:

• Owns the external website

• Controls its content

• Endorses every statement made by it

• Guarantees its security

• Accepts responsibility for its independent practices

You should review the terms and privacy policies of third-party services before using them.

16. Third-Party Tools and Services

Our Site may rely on third-party technology or service providers, including:

• Ecommerce platforms

• Hosting providers

• Payment processors

• Logistics providers

• Analytics services

• Advertising platforms

• Customer-service tools

• Fraud-prevention providers

These third parties may operate under their own terms and policies.

To the extent permitted by law, we are not responsible for the independent acts or systems of third-party providers that are outside our reasonable control.

17. Product Information

We make reasonable efforts to keep product information accurate.

However, differences may occur because of:

• Display settings

• Photography

• Lighting

• Manufacturing tolerances

• Minor production updates

• Natural variation in materials

Product descriptions, images, dimensions, colors, or specifications may be updated when necessary.

Mandatory rights relating to materially incorrect, defective, or misdescribed products are not affected.

18. Pricing and Availability Errors

Despite reasonable efforts to maintain accurate information, the Site may occasionally contain:

• Typographical errors

• Incorrect pricing

• Inventory errors

• Outdated product information

• Incorrect promotional information

• Other inadvertent inaccuracies

We may correct such information when discovered.

If a material error affects an order already submitted, we may contact you before fulfillment and provide an appropriate option, including correction or cancellation.

If payment has already been collected for an order we cannot fulfill, the relevant amount will be refunded.

19. Electronic Communications

When you use the Site, place an order, or contact us electronically, you communicate with us through electronic means.

Where permitted by law, you agree that we may provide relevant communications electronically, including:

• Order confirmations

• Payment notices

• Shipping updates

• Customer-service responses

• Policy notices

• Website communications

Electronic communications may satisfy legal requirements that certain notices be in writing where permitted by applicable law.

Marketing communications are subject to applicable consent and opt-out requirements.

20. Prohibited Activities

You must not use the Site to:

• Violate laws or regulations

• Facilitate fraud

• Misuse another person's identity

• Infringe intellectual-property rights

• Send unlawful spam

• Conduct phishing

• Scrape personal information unlawfully

• Introduce malicious code

• Interfere with Site infrastructure

• Circumvent security features

• Manipulate discounts, pricing, or checkout functionality

• Attempt unauthorized access

• Engage in abusive or deceptive conduct

Violation of these requirements may result in restriction of access and other appropriate action.

21. Suspension or Restriction of Access

We may temporarily or permanently restrict access to the Site where reasonably necessary because of:

• Security threats

• Fraud

• Illegal conduct

• Abuse of Site functionality

• Material violations of these Terms

• Repeated unauthorized access attempts

Restriction of Site access does not automatically remove obligations or rights arising from previously completed transactions.

22. Intellectual Property Complaints

We respect valid intellectual-property rights.

If you believe content appearing on tixmari.com infringes copyright, trademark, or another intellectual-property right, you may contact us at:

service@tixmari.com

Please provide enough information for us to reasonably assess the complaint, including where applicable:

• Your full name and contact information

• Identification of the protected work or right

• Identification of the allegedly infringing material

• The location of that material on the Site

• An explanation of why you believe the use is unauthorized

• Confirmation that the information you provide is accurate

• Evidence that you are the rights holder or authorized to act for the rights holder

We may request additional information where reasonably necessary.

We reserve the right to remove or restrict allegedly infringing material while a valid complaint is reviewed.

23. Trademarks

TIXMARIVA™, associated logos, graphics, names, and other brand identifiers displayed on the Site may constitute trademarks or other protected brand assets.

Nothing on the Site grants a license to use these identifiers except as expressly stated.

You may not use our protected brand elements in a manner that:

• Creates customer confusion

• Falsely suggests affiliation

• Misrepresents our products

• Impersonates our business

• Violates applicable intellectual-property law

24. Site Availability

We aim to maintain reasonable Site availability but cannot guarantee continuous operation.

Access may occasionally be affected by:

• Maintenance

• Software updates

• Hosting interruptions

• Security incidents

• Technical failures

• Network problems

• Events outside our reasonable control

We may modify, suspend, or discontinue individual Site functions where reasonably necessary.

25. Disclaimer Regarding Website Operation

To the maximum extent permitted by applicable law, the Site and its digital functionality are provided on an “as available” basis.

We do not guarantee that:

• The Site will always operate without interruption

• Every page will always be error-free

• Every device will display content identically

• Every technical issue will be immediately corrected

This section applies to Site operation and does not eliminate legally required product warranties or statutory consumer remedies.

26. No Exclusion of Mandatory Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or modify rights that cannot legally be excluded.

Where applicable law provides mandatory rights relating to matters such as:

• Product quality

• Product conformity

• Refunds

• Delivery

• Cancellation

• Defective goods

• Consumer remedies

those rights will continue to apply.

27. Limitation of Liability

To the maximum extent permitted by law, Shenzhen Heliang Network Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential losses resulting solely from use of the Site where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion would be unlawful.

This includes any liability that cannot be excluded under applicable consumer-protection or other mandatory law.

28. External Events

We will not be responsible for delay or inability to perform obligations where performance is prevented by events outside our reasonable control.

Such events may include:

• Severe weather

• Natural disasters

• Epidemics or public-health restrictions

• War

• Civil disturbance

• Government action

• Embargoes

• Transportation disruption

• Carrier interruption

• Labor disputes

• Major network or infrastructure failures

• Other comparable events beyond reasonable control

Where such an event occurs, we will make reasonable efforts to resume affected operations.

29. Delivery and Risk

Shipping and delivery are governed by our Shipping Policy.

Risk relating to purchased goods will be allocated in accordance with applicable law and the circumstances of delivery.

Nothing in these Terms is intended to cause a consumer to bear loss that legally remains the responsibility of the seller or carrier.

30. Returns and Refunds

Eligible purchases may generally be returned within 30 days after receipt, subject to our Return & Refund Policy.

Return authorization is required before products are sent back.

Products shipped without prior authorization may be unable to be accepted or processed.

Please obtain the applicable return instructions and return destination before sending merchandise.

31. Indemnification

To the extent permitted by applicable law, you may be responsible for losses, liabilities, or claims arising directly from:

• Your intentional unlawful conduct

• Fraud committed by you

• Material violation of these Terms

• Infringement of third-party rights through content you submit

This provision does not impose responsibility on consumers for matters for which they are not legally liable.

32. Governing Law

These Terms are governed by applicable laws relevant to Shenzhen Heliang Network Technology Co., Ltd., subject to any mandatory laws and protections that apply to consumers in their country or region.

Nothing in this section deprives a consumer of legal protections or jurisdictional rights that cannot lawfully be waived.

33. Dispute Resolution

If a dispute arises concerning the Site or these Terms, we encourage you to contact us first so that we have an opportunity to review and attempt to resolve the matter.

Contact:

service@tixmari.com

If a dispute cannot be resolved informally, either party may pursue available remedies before an appropriate court or other competent dispute-resolution body as permitted by applicable law.

Consumers retain any mandatory right to bring proceedings in a jurisdiction available to them under applicable consumer law.

34. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

If necessary, the affected provision may be severed.

The remaining Terms will continue in effect.

35. No Waiver

Failure by us to immediately enforce a right or provision under these Terms does not permanently waive that right.

Any waiver applies only to the specific matter for which it is given.

36. Survival

Provisions that by their nature are intended to continue after termination of Site use will remain effective where applicable.

These may include provisions concerning:

• Intellectual property

• User-submitted content

• Liability

• Dispute resolution

• Governing law

• Outstanding obligations

37. Assignment

You may not transfer your rights or obligations under these Terms in a manner that would materially affect the operation or security of the Site without our consent.

We may transfer relevant rights or obligations as part of:

• A corporate restructuring

• Merger

• Acquisition

• Sale of business assets

• Reorganization

Any such transfer will remain subject to applicable law and will not eliminate mandatory consumer rights.

38. Entire Agreement

These Terms, together with the policies and notices expressly incorporated into them, represent the agreement governing your use of the Site.

If additional terms apply to a particular product, feature, promotion, or service, those additional terms may apply alongside these Terms.

Where there is a conflict, the more specific provision will generally control for the relevant subject, except where applicable law requires otherwise.

39. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

• Site functionality

• Business practices

• Technology

• Security requirements

• Legal requirements

• Related policies

The revised Terms will be posted on this page with a new Last Updated date.

Changes will apply prospectively as required by applicable law.

Continued use of the Site after an update means that the updated Terms will govern future use to the extent legally permitted.

40. Policy Consistency

These Terms should be read together with the other policies available on tixmari.com.

Relevant policies include:

• Privacy Policy

• Payment Options

• Shipping Policy

• Return & Refund Policy

• Terms of Service

• FAQ

• Contact Us

Where a specific policy addresses a particular transaction or issue in greater detail, that policy should be consulted together with these Terms.

41. How to Contact Us

If you have questions about these Terms of Use, intellectual-property concerns, Site access, or another website-related matter, please contact us.

Brand Name: TIXMARIVA™
Primary Domain: tixmari.com
Legal Company Name: Shenzhen Heliang Network Technology Co., Ltd.
Owner: Zheng Yu
Business Address: Room 307, Building D, Yangma Comprehensive Market, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen, China
Phone: +86 13554901065
Email: service@tixmari.com

For order-specific inquiries, please include your order number whenever available so that we can locate the relevant information more efficiently.

Last Updated: September 24, 2026