Payment & Checkout Information

At TIXMARIVA™, we aim to provide a straightforward and secure checkout experience. The payment methods currently supported by our store will be displayed during checkout before you complete your purchase.

Unless otherwise indicated during checkout, prices and payments on our website are processed in United States Dollars (USD).

Available Payment Methods

Depending on your location, device, and the payment options available at the time of purchase, you may be able to complete your order using one or more of the methods displayed at checkout.

PayPal

If PayPal is available and selected, you may be redirected to PayPal's payment environment to authorize the transaction.

Depending on PayPal's availability in your region, you may be able to:

  • Sign in to an existing PayPal account and complete payment; or

  • Use an eligible debit or credit card through PayPal without creating an account, where guest checkout is offered.

Payment information entered through PayPal is handled through PayPal's payment system in accordance with its applicable terms and privacy practices.

Credit & Debit Card Payments

Eligible credit and debit card options will be shown directly on the checkout page.

The specific cards, networks, and payment methods available may vary based on your country or region, payment provider, issuing bank, and other checkout conditions.

Before submitting your order, please verify that:

  • Your card details have been entered correctly

  • Your billing information matches the information held by your card issuer

  • Your card is valid and has sufficient available funds

  • Online or international transactions are permitted by your bank, where applicable

Your order will not be considered successfully paid until the applicable payment provider authorizes the transaction.

How Payment Information Is Handled

TIXMARIVA™ does not ask customers to send complete payment card details through email, text message, or ordinary customer-service correspondence.

Payment information submitted through checkout is handled by the applicable payment service provider or payment gateway used to process the transaction.

We use the checkout and payment technologies made available through our e-commerce and payment service providers to help protect transaction information during payment processing.

Payment Authorization

A payment may be declined, delayed, or require additional verification for reasons including:

  • Incorrect card or billing details

  • Insufficient funds

  • Bank security restrictions

  • Online or international payment limitations

  • Payment-provider risk or verification checks

  • Expired or restricted payment instruments

If your payment is declined, we recommend checking the information entered at checkout and contacting your card issuer, bank, PayPal, or the applicable payment provider for additional information.

TIXMARIVA™ cannot override an authorization decision made by your bank or payment provider.

Charges and Currency

The order total shown before purchase will reflect the amount charged by our store for the items and any applicable shipping charges, discounts, or other amounts displayed at checkout.

Your bank, card issuer, or payment provider may separately apply:

  • Foreign exchange conversion

  • Cross-border transaction charges

  • Bank processing fees

  • Other account-specific charges

Any such third-party charges are determined by the relevant financial institution or payment provider and are not controlled by TIXMARIVA™.

Payment Confirmation

After a payment is successfully processed, you should receive an order confirmation using the contact information provided during checkout.

Please review your confirmation carefully and contact us if you notice an error in your order information.

If a transaction appears on your payment account but you have not received an order confirmation, please contact our customer support team and provide the information necessary for us to locate the transaction.

Questions About a Payment?

For questions regarding an order, checkout, payment status, or billing information associated with a TIXMARIVA™ purchase, please contact:

Customer Support Email
service@tixmari.com

Customer Service Phone
0755-26418636

When contacting us about an existing purchase, please include your order number whenever available.

For matters involving card authorization, account restrictions, payment-provider verification, or bank-imposed charges, you may also need to contact your financial institution or payment provider directly.

Business Information

For transparency, the TIXMARIVA™ online store is operated under the following business information:

Brand Name:
TIXMARIVA™

Legal Company Name:
Shenzhen Xiyin Information Technology Co., Ltd.

Business Address:
Room 4201, Tower A, Zhongguan Times Square
No. 4168 Liuxian Avenue, Pingshan Community
Taoyuan Subdistrict, Nanshan District
Shenzhen, Guangdong, China

Customer Service Phone:
0755-26418636

Customer Support Email:
service@tixmari.com

TIXMARIVA™ is owned and operated by Shenzhen Xiyin Information Technology Co., Ltd.

We recommend keeping this business information consistent across the TIXMARIVA™ website, including the About Us, Contact Us, Terms & Conditions, Privacy Policy, Shipping Policy, Return & Refund Policy, and website footer.